Prepare for your visit with these useful resources
Health Insurance
Our Physical Therapy Clinics currently accept the following health insurance plans:
AARP
Aetna
All Savers/UHC
American Specialty Health
Blue Cross Blue Shield (ALL)
Blue Benefit Administrators of MA
Cigna
Emblem Health
First Health
GIC/Unicare
Harvard Pilgrim Healthcare
Health Partners
Health Plans, Inc
Humana
Mass General Brigham Health Plan
Motor Vehicle Insurance
Medicare
Masshealth
Meritain Health
Multiplan
Network Health
Oxford Health
Private Health Care Systems
Senior Whole Health
Tricare
Tufts
Unicare
United Healthcare
United Medical Resources (UMR)
Worker’s Compensation
**We accept all motor vehicle and workman’s compensation injuries and accidents.
For your first appointment
Please bring the following with you for your first physical therapy visit:
The physical therapy prescription from your referring physician
Your insurance cards
Your driver's license
MRI report, X-ray report, or any other related medical documents pertaining to why you are coming to physical therapy
Your copayment*
*We will call your insurance as a courtesy but it is ultimately your responsibility to call your insurance and find out what your physical therapy benefit is and the copayment amount for your physical therapy visits.
Please arrive 15 minutes early to your first appointment to give yourself time to fill out the necessary paperwork.
Our Policies
All policies are available on our website and upon request can be printed from our office and are in place for East Bridgewater, Hingham and South End Physical Therapy.
Consent to Treat
Consent is given to our therapists to evaluate and administer care to patients as established by the evaluating physical therapist. Patients understand that their treatment plan may be modified at any time according to their progress.
Authorization to Release Information
The staff of Hingham Physical Therapy, Inc. will release any and all of medical information to all parties involved in a patient’s care. These parties include but are not limited to physicians, any insurance company who will be expected to pay for patient’s care, any legal representative representing the patient and any entity requesting a copy of medical records via court order or subpoena.
Patient Payment and Credit Card/Debit Card agreement
Patients are financial responsibility for any treatment received from any staff member at Hingham Physical Therapy Inc. Payment is received from a patient’s medical insurance from a policy that is established through the patient and that company. Patients agree to pay any and all patient responsibilities for which their insurance company makes them responsible. These charges may include copays, coinsurance, and deductible costs. Patients acknowledge that it is their responsibility to receive benefit information from their insurance company regarding physical therapy treatment. Patients give permission for Hingham Physical Therapy to store their credit card information and to charge that card for any charges for which the insurance company holds the patient responsible. Patients also agree for their credit/debit card to be charged $35 for any missed visits that are not canceled with a 24 hour notification.
Policy for Minors
No minor under the age of 18 can be left at Hingham Physical Therapy without a supervising adult.
Cancellation Policy
All scheduled physical therapy treatments must be cancelled 24 hours in advance or a $35 charge will be applied to the patient’s account.
Use of email
Patients authorize use of their email for reminder notification, invoices and clinic updates and information.
remember: bring your Health Insurance Card and your Identification with you for your first visit.
Frequently Asked Questions
As with any medical procedure, it’s important to get all of the information you need to feel comfortable. Here are the answers to some of the most frequently asked questions. If you have other questions, please feel free to contact us at any time.
+ What Do Physical Therapists Do?
+ Why is Physical Therapy a Good Option?
+ Who Pays for the Treatment
+ Is Physical Therapy Painful?
Insurance Definitions
DIRECT ACCESS means an individual can be seen directly by a physical therapist without a prescription or referral from their doctor. Not all insurances will cover direct access physical therapy despite this so please check with your insurance. You can pay out of pocket for direct access if you choose.
HMO Health maintenance organization- you are required to choose a primary care physician with an HMO. You must stay within your provider network. Before seeing a specialist, including PT, you will need to obtain a referral from your PCP. With an HMO you typically have a copayment.
PPO Preferred provider organization- you do not need to choose a primary care physician and you do not have to obtain referrals before seeing a specialist including PT. You will usually have a copayment, deductible/coinsurance.
PRIVATE PAY You do not need to have a script, referral or insurance coverage to attend PT. You can pay for your visit out of pocket.
POLICY YEAR A policy year is the 12-month period between the anniversaries of a policy. Unlike a calendar year, which is January 1 to December 31, a policy year depends on the effective start date.
COPAYMENT is a fixed amount for a covered service, paid by a patient to the provider of service before receiving the service. It's defined in an insurance policy and paid by an insured person each time a medical service is accessed.
CO-INSURANCE is your share of the costs of a health care service. It's a percentage of the amount allowed to be charged for services determined by your insurance plan. You start paying coinsurance after you've paid your plan's deductibled amount, the amount can vary based on the service.
DEDUCTIBLE Your policy's deductible is a dollar amount that you are required to pay out of pocket before your insurance benefits start to apply. The amount you pay for covered health care services before your insurance plan starts to pay. After you pay your deductible, you usually pay only a copayment or coinsurance for covered services.
COORDINATION OF BENEFITS (COB) is the process of determining which of two or more insurance policies will have the primary responsibility of processing/paying a claim and the extent to which the other policies will contribute.